Help Topic Using Norton Internet Security with CYBERsitter
Overview Many CYBERsitter users already have Norton Internet Security installed on their computers when they install CYBERsitter. This may cause conflicts as the Norton firewall may inadvertently block CYBERsitter from communicating over the Internet. When this occurs, users may experience problems accessing the Internet with some or all of their Internet programs.

   

Solution You will need to make a modification to your Norton settings to allow CYBERsitter to access the Internet. These steps are outlined below. After you have changed the settings we recommend, it may be necessary to reboot your computer so that Norton will update its configuration.

   

Step 1:

Open Norton Internet Security, and then on the left click on "Norton Internet Security" and click "Status And Settings"
Step 2: 

Click on "Personal Firewall" and then click "Configure".
Step 3: 

Once the configuration screen shows, click on Programs
and click on the Add button.

Step 4:  

In the box that shows, type in
"C:\windows\system32\lspcs.dll" in the File Name box. 

Then, click Open.
 

Step 5: 

Select the "Permit" option, and then click OK.

Step 6:

Restart your computer, and you should be set!  CYBERsitter will now properly filter your Internet access.